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WIC Frequently Asked Questions (FAQs)

Contact Us

  •  850-595-6670

    Mailing Address

    Fairfield Service Center, 1295 West Fairfield Drive, Pensacola, FL 32501 



1. What is WIC?

WIC is a federally funded nutrition program for Women (must be pregnant, breastfeeding or less than six months postpartum), Infants, and Children up to age five years old. In Escambia County, WIC services are available at:

  • Fairfield service center (1295 West Fairfield Drive)
  • Molino service center (3470 Highway 29 North)
  • Northside service center (8390 North Palafox Street)
  • Navy Hospital - military only (6000 Highway 98)
  • Century service center (511 Church Street)

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2. How do I apply?

Call 850-595-6670 for more information about how to apply. Bring the following items to your first appointment.

  • Proof of where you live
  • Proof of all income for the household unless you are on Medicaid or receive food stamps.
  • Identification for everyone applying for WIC in your family

If you are unable to bring the above items, WIC will provide services for one month and refer you to an eligibility specialist for assistance.

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3. What does WIC provide?

  • Nutrition information
  • Healthy foods at no cost to you such as milk, cheese, juice, eggs, fruits and vegetables,whole grain bread and pasta, brown rice, corn tortillas, yogurt, baby food and infant formula.  
  • Breastfeeding information and support including breast pump loans
  • Referrals for health care and other services

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4. What will happen on my first appointment?

  • If you receive Medicaid and/or food stamps we will make sure you are current.
  • If you do not receive assistance, we will review household income for the past month.
  • You will be weighed and measured during your first appointment. Note: Nutrition staff may need to get a drop of blood to measure your iron level.
  • Nutrition staff will review your information and talk with you about your eating habits.  From this information you will receive: counseling about how to improve nutritional health and guidelines for feeding your infant or child.
Finally, you will receive your WIC EBT card. This card can be used at approved grocery stores to purchase foods such as milk, cheese, juice, and eggs. WIC EBT cards contain three months of food credit.

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5. How soon can I schedule an appointment?

You will be seen within 10 days. At the Fairfield & Northside WIC locations, we have walk-in appointments Monday through Thursday 8:30 to 11:30 AM and 12:30 to 3:30 PM and Friday 8:30 AM to 1:30 PM. WIC is closed one to two days per month for training, so please call before your first visit to make sure we are providing services that day. At our Molino, Century and Navy clinics we serve people by APPOINTMENT ONLY.

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6. How long will my WIC appointment take?

Allow two hours for first visit and and mid-certification. Re-certification happens twice a year. Regular appointments should last no longer than 30 minutes.

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7. Will getting WIC affect my food stamps?

No - WIC is provided in addition to food stamps and any other government benefits.

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8. How often do I have to come to WIC?

If all the information we need is available at your first visit, most clients can receive three months of food credit on their WIC EBT card.  This means you may only have to come in four times each year.

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9. How can WIC help me with breastfeeding?

WIC has breastfeeding specialists and trained breastfeeding peer counselors who are available to assist. Our staff can answer your questions, help solve any breastfeeding problems and simply provide reassurance that things are going well.  We have electric pumps we can loan (at no charge) to moms who must be separated from their babies.  We can weigh your baby Monday through Friday 9 AM to 4 PM without an appointment.

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10. Where do you go to get WIC foods?

WIC provides an EBT card that can be used at many area grocery stores. The EBT card lists the amounts and types of foods that may be purchased. We will provide a list of stores that accept the WIC EBT card during your appointment.

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11. How much money can I make and still get WIC?

WIC allows your household to make up to 185 percent above the poverty level.  If you, your infant or child are receiving Medicaid or food stamps, you are automatically financially eligible.

WIC Income Guidelines (361 KB; pdf)

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